Abisel Status

Refund Policy for Abisel Status Video Media Company
 

At Abisel Status, we are committed to providing our customers with a seamless and enjoyable experience. We understand that there may be occasions where you may need to request a refund for your purchases. This Refund Policy outlines the terms and conditions governing refunds for our online video media services.

1. Eligibility for Refunds:

   • Refunds are only applicable to purchases made directly through the Abisel Status platform.

   • Refund requests must be submitted within 7 days of the purchase date.

2. Refund Process:

   • To request a refund, customers must contact our customer support team via email at abiselstatus@gmail.com

   • Refund requests must include the order number, purchase details, and reason for the refund.

   • Our customer support team will review the request and respond within 3 business days.

   • If the refund request is approved, the refund will be processed using the original payment method within 5-7 business days.

3. Grounds for Refunds:

   • Refunds may be issued under the following circumstances: a. Technical issues preventing access to the purchased content despite reasonable attempts to resolve them. b. Unauthorized purchases made using your account.

   • Refunds will not be granted for the following reasons: a. Change of mind or personal preferences. b. Failure to read product descriptions or terms of service before making a purchase. c. Purchases made through third-party platforms or resellers.

4. Subscription Services:

   • For subscription-based services, refunds will only be granted for the current billing cycle if requested within the eligible refund period.

   • Refunds will not be provided for previous billing cycles of subscription services.

5. Dispute Resolution:

   • In the event of a dispute regarding a refund, customers may escalate the matter to our management team for further review.

   • Our management team will conduct a thorough investigation and provide a final decision within 10 business days.

6. Changes to the Refund Policy:

   • Abisel Status reserves the right to update or modify this Refund Policy at any time without prior notice.

   • Any changes to the Refund Policy will be effective immediately upon posting on our website.

By making a purchase through the Abisel Status platform, you acknowledge and agree to abide by the terms and conditions outlined in this Refund Policy.

For any questions or concerns regarding our refund process, please contact our customer support team at abiselstatus@gmail.com